Privacy Policy

We collect information to provide, improve, and secure the Zuly.bio platform. The information we collect falls into the following categories:

• Account Information: Name, email address, password (hashed), profile photo, username, and other profile details.
• Profile & Content Data: Links, titles, descriptions, custom buttons, themes, images, videos, analytics, and any other content you upload or create on your profile.
• Usage Data: Pages visited, features used, time spent on the site, clicks, interactions, referring URLs, and engagement analytics.
• Device Information: IP address, browser type/version, operating system, device type, screen resolution, language preferences, and approximate geolocation.
• Cookies & Tracking Data: We use cookies, local storage, beacons, and similar tracking technologies for authentication, analytics, and personalization.
• Payment Information: We do not store card numbers. All payment info is handled by third-party payment processors (e.g., Stripe). We may store billing-related metadata such as transaction IDs, plan selections, or subscription status.
• Support & Communication: Emails, tickets, chat messages, or any communication you send to our support or legal teams.

We use your information to operate our platform effectively, provide support, prevent fraud, and enhance your experience. This includes:

• Creating and managing your account
• Providing access to your Zuly.bio profile and dashboard
• Processing payments for premium features
• Delivering support responses, notifications, and service updates
• Improving our platform through analytics and usage insights
• Monitoring for fraudulent or suspicious activity
• Maintaining technical functionality and preventing security incidents
• Customizing your experience with themes, settings, and preferences

We may also use aggregated or anonymized data for analytics, reporting, or improving Zuly.bio. This data cannot be used to identify any specific user.

For users located in the European Union, UK, or EEA, we process your data based on one or more of the following legal grounds:

• Contract: To provide the services you signed up for.
• Consent: For optional features such as marketing emails or cookies.
• Legitimate Interest: For analytics, platform security, and product improvement.
• Legal Obligation: To comply with tax, financial, or regulatory requirements.

We do not sell your personal information. We may share information only as described below:

• Service Providers: We use trusted partners for hosting, analytics, email delivery, payments, content delivery (CDN), and customer support.
• Payment Processors: When you purchase a plan, information is securely transferred to our payment processors (e.g., Stripe) according to their policies.
• Analytics Providers: We may share usage data with platforms like privacy-safe analytics systems (e.g., Google Analytics) to improve our platform.
• Legal Compliance: We may disclose information if required by law, court order, or government request.
• Business Transfers: In case of a merger, acquisition, restructuring, or asset sale, your information may be transferred to the new entity.

We do not share your email address, password, or personal messages with third parties for advertising or marketing purposes.

We take security seriously and implement industry-standard measures to protect your information. These include:

• Encrypted connections (HTTPS, TLS/SSL)
• Password hashing using modern secure algorithms
• Regular server updates and security patches
• Role-based access controls for internal staff
• Daily backups to secure storage
• Monitoring of suspicious activities and unauthorized access attempts

While we take strong precautions, no system is 100% secure. We cannot guarantee absolute security, but we work continuously to protect your data.

We retain your information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

• Account data is retained until your account is deleted.
• Analytics data may be retained in aggregated, anonymous form indefinitely.
• Billing records are kept for financial and tax compliance for up to 7 years.
• Backups are stored securely for a limited rolling period.

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of your stored data.
• Correction: Fix inaccurate or incomplete information.
• Deletion: Request deletion of your data, subject to legal restrictions.
• Portability: Receive your data in a portable format.
• Restriction: Request we stop processing certain data.
• Objection: Object to processing based on legitimate interests.
• Marketing Opt-Out: Unsubscribe from emails at any time.
• Withdraw Consent: If processing is based on consent, you may withdraw it.

You can exercise most rights within your account settings or by contacting our privacy team.

We use cookies and similar technologies to:

• Authenticate your session
• Remember your preferences
• Analyze traffic and user interactions
• Improve performance and user experience
• Provide personalization and saved settings

Types of cookies used:

• Essential Cookies: Required for login, security, and basic operation.
• Analytics Cookies: Track usage patterns in a privacy-safe way.
• Functional Cookies: Save preferences such as dark mode or theme settings.
• Advertising Cookies (optional): Only used if we implement ads in the future and only with user consent.

You may control or disable cookies via your browser settings.

Zuly.bio may integrate with or link to third-party platforms, including social media sites, payment providers, analytics tools, and media hosting services.

Examples include:

• Stripe (payments)
• Google Analytics / custom analytics
• Cloudflare (CDN + security)
• Amazon, Google, YouTube, TikTok links displayed on profiles

These third-parties may collect data in accordance with their own privacy policies. We encourage you to review the policies of any third-party sites or services you use.

Zuly.bio is hosted on servers that may be located in Canada, the United States, or other countries. As a result, your information may be transferred across borders and processed in jurisdictions with different data protection laws.

When required, we implement safeguards such as:

• Standard Contractual Clauses (SCCs)
• Encryption and secure transmission
• Privacy-compliant hosting providers

Zuly.bio is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will delete it promptly.

We may update or revise this Privacy Policy from time to time. When changes are made, we will:

• Update the “Last updated” date at the top of this page
• Post the revised version on this page
• Provide additional notice if the changes are material (e.g., email or dashboard notice)

Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

If you have questions, concerns, or requests related to privacy, data protection, or this policy, you may contact our privacy team using the details below.